As fast, wireless internet has become more and more available, so have jobs that allow employees to telecommute rather than head to an office. Telecommuting has a number of advantages, one of which is that a company doesn’t have to maintain an office space for its entire workforce. Especially when you have a larger work force, saving on office space rental and utilities can be huge.
The infrastructure that has allowed so many people to become remote workers is something Juniper CEO Shaygan Kheradpir has known was important for some time. Before he joined Juniper, Kheradpir worked as the Chief Information Officer at Verizon. During his time there, he helped the company create new IP and multimedia projects, projects that ultimately led to the launch of FiOS and internet streaming as well as high-speed VoIP services. Those services both individually and together play a role in how many remote workers are able to do their jobs.
For instance, some customer service jobs can now be done from people’s homes. Workers can have calls routed to their computers using VoIP services, allowing them to interact with customers across the country or around the world. VoIP in particular has made a dramatic impact cost-wise for many businesses. By routing calls over the web rather than through traditional phone lines, businesses can save on long-distance and general phone charges. VoIP can make international calls free, and can enable collaboration between employees who live on the other side of the world from each other.
Much like VoIP has transformed the telecommuting workforce, so has fast internet and internet streaming. Those services make things like video conferencing, and data work possible from remote locations. Since you don’t necessarily need to be directly plugged into a modem to connect, workers can steam work-related content and deal with large amount of data from anywhere, even a coffee shop.
Telecommuting might not be for all business types, but for those that it is, it’s a wonderful opportunity to not only cut down on your business costs, but also to hire employees from around the globe. An online business can have workers in New York, San Francisco, and even Tokyo, all working together simultaneously just as if they were in the same office. It’s the future of our world, and it’s something going on right now in a number f industries.
It will be interesting to see where we are even just 5 years down the line. We’re likely to see even more remote workers, and even greater technology to help make that remote working happen.